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 Division 2 - BIlling, Collection and Dispute Resolution

 

 Billing, Collection and Dispute Resolution
 

Billing

    Frequency
  1. Unimproved Property: The annual fire fee is assessed on an annual basis and billed by direct mailing.
  2. Improved Property: The annual fire fee is assessed on an annual basis and billed monthly as an addition to the utility services billing mailed from Memphis Light, Gas and Water Division.
 
    Billing Date
  1. Unimproved Property: For fiscal year beginning July 1, 2007, the Billing Date shall be October 1, 2007. For subsequent fiscal years beginning July 1, 2008, the Billing Date shall be July 1.
  2. Improved Property: For fiscal year beginning July 1, 2007, the Billing Date shall be the billing date set forth in the first monthly statement mailed to property owners by Memphis Light, Gas and Water Division after September 1, 2007 and in each subsequent monthly statement. For subsequent fiscal years beginning July 1, 2008, the Billing Date shall be July 1.
 
    Due Date  
  1. Unimproved Property: For fiscal year beginning July 1, 2007, the Due Date shall be November 30, 2007. For subsequent fiscal years beginning July 1, 2008, the Due Date shall be September 30.
  2. Improved Property: The Due Date shall be the due date set forth in the first monthly statement mailed to property owners by Memphis Light, Gas and Water Division after September 1, 2007 and in each subsequent monthly statement.
 
    Delinquent Payments   
  1. Unimproved and Improved Property: The fire fee is considered delinquent if payment is not received within thirty (30) days from the Due Date.
  2. If payment is delinquent, interest will be assessed at a rate of 1.5% per month and will accrue monthly from the original Due Date.
 

 
 
 

Collection

 
1.
At any time after payment becomes delinquent, Shelby County may file suit to recover the payment due together with any interest that has accrued and any costs of collection allowable by law.
 
 
2.
If Shelby County obtains a judgment against a property owner, Shelby County may seek to satisfy said judgment by any means allowable by law.
 
 
3.
All funds recovered by Shelby County shall be placed in the account designated for the fiscal solvency of the Shelby County Fire Department.


 

Dispute Resolution

    Complete Dispute Resolution Form
  1. Unimproved Property: If amount due is in dispute, complete Dispute Resolution Form ("DR Form") on back of billing statement. Any dispute regarding the amount of the assessed fire fee must be filed not later than sixty (60) days after the Billing Date. A copy of the DR Form can be obtained online at (website) or at one of two locations: the Fire Department Office at 1075 Mullins Station Rd. (901-379-7074), or the Shelby County Administration Building at 160 N. Main St., 8th Floor, Suite 801, (901-545-2745). Mail or deliver the completed DR Form to: Division of Public Works, 160 N. Main, Suite 801, Memphis, TN 38103.
  2. Improved Property: If amount due is in dispute, complete Dispute Resolution Form ("DR Form") available online at (website) or at one of two locations: the Fire Department Office at 1075 Mullins Station Rd. (901-379-7074), or the Shelby County Administration Building at 160 N. Main St., 8th Floor, Suite 801, (901-545-2745) not later than sixty (60) days from Billing Date. Mail or deliver the completed DR Form to: Division of Public Works, 160 N. Main, Suite 801, Memphis, TN 38103.
 
    Administrative Decision
  The Fire Fee Dispute Resolution Committee (DRC) will make an administrative decision on all DR Forms timely submitted. Written results of the DRC's decision will be mailed to the property owner within thirty (30) days from the date the DR Form is received together with a copy of the Appeal Form.
 
    Appeal From Administrative Decision
  1. Unimproved and Improved Property: If administrative decision is in dispute, complete Appeal Form provided with written results of DRC's administrative decision within thirty (30) days from date of written results. Mail or deliver the Appeal Form to: Division of Public Works, 160 N. Main, Suite 801, Memphis, TN 38103.
  2. The DRC will set a hearing within thirty (30) days from the date the Appeal Form is received and will send written notice of the Hearing Date to the property owner at least ten (10) days before the Hearing Date. The DRC may, within its discretion, render a final decision at the hearing or may elect to mail a written decision to the property owner within a period not to exceed sixty (60) days from the Hearing Date.
 
    Final Decision  
  1. The DRC's decision following the hearing on the Appeal Form is administratively final.
  2. The property owner has a right to appeal the DRC's final administrative decision to any court allowable by law.
 
    Dispute Resolution Committee ("DRC")  
  1. The DRC shall be composed of five (5) members who shall be appointed by the Public Works Director and who shall be chosen from the following County Offices - Engineering, Fire Department, Trustee's Office, Assessor's Office and Public Works Division.
  2. The DRC members shall serve terms of three (3) years and may be re-appointed subject to term limit requirements as may be required by the Shelby County Board of Commissioners. The initial members of the DRC shall serve staggered terms: one (1) for one (1) year, one (1) for two (2) years, and one (1) for three (3) years.
  3. A quorum of the DRC is necessary to conduct business of the committee and shall be three (3) members.