Prescription Drug

Prescription Drug Coverage-Express Scripts

Express Scripts is the pharmacy vendor for ALL Shelby County Government’s healthcare plans. You will have one I.D. card for medical and prescription drug service. You will only receive a new I.D. card if you change your medical plan. For more information, visit or call Express Scripts Member Services at 1-800-711-0917.

Keep in mind when you elect a medical plan, you’ll automatically be enrolled in prescription drug coverage. This coverage allows you to fill prescriptions at your local pharmacy or through the Express Scripts home delivery program.

Note: Tennessee House Bill 1398 was effective July 1,2021. This bill mandates changes to some prescription drug cost sharing. The bill also includes a provision that there be no steerage to any pharmacies over others regardless of whether some pharmacies have lowed reimbursement rates.