Express Scripts is the pharmacy vendor for ALL Shelby County Government’s healthcare plans. You will have one I.D. card for medical and prescription drug service. You will only receive a new I.D. card if you change your medical plan. For more information, visit www.expressscript.com or call Express Scripts Member Services at 1-800-711-0917.
Keep in mind when you elect a medical plan, you’ll automatically be enrolled in prescription drug coverage. This coverage allows you to fill prescriptions at your local pharmacy or through the Express Scripts home delivery program.
Note: Tennessee House Bill 1398 was effective July 1,2021. This bill mandates changes to some prescription drug cost sharing. The bill also includes a provision that there be no steerage to any pharmacies over others regardless of whether some pharmacies have lowed reimbursement rates.