Process for Depositing Money into Inmate Accounts

An inmate trust fund account is assigned to each inmate. This allows the inmate to make purchases from the commissary, pay various fees and fines, and send money to their family. There is no limitation on how much money may be deposited to an inmate’s account via the mail, lobby kiosks located in specified buildings, internet and telephone.

Mail

Cashier’s checks, money orders, certified checks, federal government checks and correctional facility inmate trust fund checks received by inmates through the mail are acceptable forms of tender for deposits.  Any form of check or money order must be made payable to the inmate. The Record and Identification Number (R & I #), depositor’s name and address must also be included on the cashier’s check or money order.  All checks or money orders received for an inmate are posted to that inmate’s account on the date received and a computer-generated receipt is sent to the inmate.  All personal checks sent to an inmate are returned to the sender with no exceptions.

Lobby Kiosk

The lobby kiosk system may be utilized by visitors to the Division of Corrections.  The use of the lobby system inside of the K-Building on the Main Compound and the Intake and Reception Center (IRC) Lobby are available for use seven (7) days a week during the hours of 7:00 a.m. to 7:00 p.m. (0700 – 1900).  Visitors may deposit money into an inmate’s account via credit card (Note: Visa or MasterCard Only), debit card, or cash utilizing the lobby kiosks.  Monies applied via the lobby kiosks shall be credited to the inmate’s account and available for use within twenty-four (24) hours.  Family and friends are required to have the inmate’s R & I # and the Shelby County Division of Corrections (SCDC) Facility Locator Number: 105 to deposit money to an inmate’s account for all lobby transactions.

Internet (https://web.connectnetwork.com/)

Family and friends have the ability to place funds on inmates’ accounts by using the internet site listed above.  Monies applied via the internet by using a Visa or MasterCard credit card or debit card shall be credited to the inmate’s account and available for use within twenty-four (24) hours.  Internet transactions may be performed twenty-four (24) hours a day, seven (7) days a week.  The R & I # and the SCDC Facility Locator Number 105 is required for all internet transactions.

Toll Free Telephone

Individuals may also call the Touch Pay Automated System at 1-888-988-4768 to apply funds to an inmate’s account via the telephone.  Monies applied by calling the toll free telephone number must use Visa or MasterCard credit card or debit card shall be credited to the inmate’s account and available for use within twenty-four (24) hours.  Telephone transactions may be performed twenty-four (24) hours a day, seven (7) days a week.  Individuals must have the R&I # and the SCDC Facility Locator Number 105 for all telephone transactions.

Employees are prohibited from placing money on an inmate’s account unless that inmate is an immediate family member and even in such cases, the employee must secure authorization from the Director/Designee.  Once approval is secured, the employee will not have to secure future authorization for the same relative during that period of incarceration.