Apply for a Building Permit Online

Develop901 Online Applications

A Message from the Office of Construction Code Enforcement

Our office has adjusted our operations to help keep our employees and customers safe and to help prevent the spread of COVID-19.  While our offices are currently closed to the public, we are still here to help keep our customers working by providing a temporary online solution.   With this new system, Accela Citizen's Access (ACA),  customers can apply for permits and submit plans online, all in one place, and in three easy steps.  

Benefits of Accela Citizen's Access (ACA)

  • Complete your profile online
  • Apply for building permits
  • Upload documents and plans
  • Pay permit fees
Review the steps below to create your ACA account.  Click here to read detailed instructions on applying online.

Step 1: Register for an Account

Go to https://aca3.accela.com/SHELBYCO to register for an account.  Returning customers, please continue to login with your existing credentials.

Step 2: Apply for Permits 

Once you have created your account in ACA you can now apply for building permits.

Step 3: Pay Permit Fees 

Once you have applied for a building permit in ACA, you can make payments with a credit card.

Please email questions on how to use Accela Citizen's Access to code.enforcement@shelbycountytn.gov