COVID-19 Resident Relief Fund Program-Round 2

The Division of Community Services will render roughly $1.3M to assist Shelby County residents working in the hospitality and airline industry through the COVID-19 Resident Relief Fund Program. The application will be available online for qualified residents to apply beginning Friday, September 11th-Friday, September 25th, 2020. 

The program offers three (3) categories of relief:

  • Rent/Mortgage Assistance- by working with residents to make direct payments to landlords and mortgage companies. Each resident can receive up to $1,500 in assistance based on need.
  • Utility Assistance- by providing direct payments in the amount of $500 to MLGW on behalf of eligible residents.
  • Food and Essentials- by working with local grocery stores to provide $300 in food and essentials for eligible residents.


Shelby County residents are eligible to apply under the following criteria:

  • Must be a resident of Shelby County, Tennessee.
  • Must be able to show proof of residency.
  • Must be able to show proof of loss of qualified employment or at least 50% of earned income of qualified employment as of March 11, 2020.
  • Must have a current household monthly income at or below 400% of the Federal Poverty Income Guideline (see guideline below).
  • Must be able to meet additional criteria as outlined by the specific relief offered.

*People in Household

Annual Income 

Monthly Income


$51,040.00 or less

$4,253.00 or less


$68,960.00 or less

$5,747.00 or less


$86,880.00 or less

$7,240.00 or less


$104,800.00 or less

$8,733.00 or less


$122,720.00 or less

$10,227.00 or less


$140,640.00 or less

$11,720.00 or less


$158,560.00 or less

$13,213.00 or less


$176,480.00 or less

$14,707.00 or less

*U.S. Department of Health & Human Services Poverty Guidelines for 2020

Qualifying jobs within the Hospitality Industry

-Barista                                               -Waiter/waitress (restaurants)

-Bartender                                          -Hotel personnel (housekeepers, front desk services)                                      

                                                           -Entertainers (musicians, actors/actresses, singers)

-Concierge                                         -Caterers 

-Cook                                                 -Event planner

-Flight attendant                               -Cruise ship attendant

-Catering assistants                         -Host/hostess (restaurants)

-Travel agents                                  -Busboys

-Casino personnel (dealers, front desk services, waiters/waitresses, etc.)

How to apply?

Shelby County residents can access the online application by Clicking on the link or by  visiting the Division of Community Services website at Residents will also be able to find detailed eligibility criteria for each category on the website. 

For questions, residents can email the Division of Community Services at