Community Services News

Where human needs and government intersect. The Division of Community Services promotes ongoing economic security and independence for the people of Shelby County. We do this by promoting, coordinating and delivering services that address the underlying conditions for well-being and justice. We strive to be a highly organized team and partner, dedicated to promoting a strong community where all people are able to reach their full potential.

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Jul 08

Answering the Call

Posted on July 8, 2022 at 3:47 PM by Jessica Harris

Community Services Agency
Answering the Call

Shelby County CSA is proud to say that we Honor our customers by holding them in high respect. As a social service organization, oftentimes, we meet our customers at what may be one of the lowest moments of their lives. They may be experiencing the threat of utility disconnection or the loss of their home as a result of loss of employment, the loss of a loved one, or astronomical car or home repairs. Whatever the need, we understand the sensitivity and we answer the call. CSA is consistently providing high levels of customer service by treating every customer with the upmost dignity and respect. We are Helping people and Changing Lives, because we listen with our EARS, but we hear with our HEARTS.
For utility, rent, or mortgage assistance, call 901-222-4212 or visit