Community Services News

Where human needs and government intersect. The Division of Community Services promotes ongoing economic security and independence for the people of Shelby County. We do this by promoting, coordinating and delivering services that address the underlying conditions for well-being and justice. We strive to be a highly organized team and partner, dedicated to promoting a strong community where all people are able to reach their full potential.

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Feb 28

Rising Utility Costs Met with More Assistance

Posted on February 28, 2020 at 12:14 PM by Janet Lo

2020-02 csa utility bill
Community Services Agency

Rising Utility Costs Met with More Assistance 
Winter months show significant increases in household utility usage which results in higher utility bills. These higher utility bills often put a strain on low income residents. Shelby County Community Services Agency (CSA) wants to help residents of Shelby county meet the rising cost of utility bills by paying up to $650 towards your MLGW account. You don’t need to wait until you receive a cut-off notice to benefit from our Utility Assistance Program. For eligibility information, visit or be proactive and get an appointment NOW! We take appointments every Monday morning starting at 8:00 a.m. on our appointment line (901) 222-4299. We also take appointments in person every Monday morning from 8:00 a.m. to 12:00 p.m. at the Memphis Housing Authority office located at 700 Adams Ave, Memphis, TN 38105. We also accepted mailed in applications. For more information about utility or other types of assistance, visit us online at or call us at (901) 222-4270.