Community Services News

Where human needs and government intersect. The Division of Community Services promotes ongoing economic security and independence for the people of Shelby County. We do this by promoting, coordinating and delivering services that address the underlying conditions for well-being and justice. We strive to be a highly organized team and partner, dedicated to promoting a strong community where all people are able to reach their full potential.

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Jul 08

Streamlining

Posted on July 8, 2022 at 11:14 AM by Jessica Harris

Aging Commission of the Mid-South 

Streamlining 

Previously the Aging Commission mentioned some streamlining and operational mapping processes that we worked on. This was all to implement better services to our clients and strategic work flows for the providers and staff. Our intention is to prioritize continuous service quality improvement as well as technological upgrades. Well the time has come. ACMS has received the devices and software for our Senior Centers. Starting this coming fiscal year, Seniors will be able to check in through electronic card swipe and select the designated services for the day. This will allow for all data units to be auto captured during check in, reducing manual and duplicated data entry on behalf of the provider and staff. Thus saving time and manpower to be redirected for both the provider and agency’s needs. 

Also, we have received the software and templates for provider uploads. Which means a provider can upload their invoiced units indirectly into our database for agency staff to download. Units will reach consumer records instantaneously upon download, again, saving time on manual data input. We have two other projects in the works, closing in on completion. We are also hoping to have them in alignment and ready to go come this fiscal year. ACMS is overly excited to have these new system upgrades and can’t wait to announce all completed projects.