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DIVISION OF COMMUNITY SERVICES' RESPONSE TO COVID-19
How to Access Services Remotely During the Coronavirus
The Division of Community Services is working hard to continue providing support and hope to residents in need during the COVID-19 pandemic. We are open but are accessible by phone, email, mail, and online options to reduce the spread of the Coronavirus. Please see below for ways to reach us. Be safe.
Community Resources Sheet - for print INFORMACIÓN EN ESPAÑOL
| For Help with your billsUtility Assistance, Rent/Mortgage Assistance, Prescription Medicine Assistance. Apply by email or mail. www.shelbycountycsa.org Email utility applications to LIHEAP@shelbycountytn.gov For rent assistance, email applications to csbg@shelbycountytn.gov |
| For Seniors and Adults with DisabilitiesMeals, CHOICES, Public Guardianship, SHIP, SNAP, Family Caregiver Services. Each call is handled on a case by case basis with care. |
901-222-3950 | For Victims of All CrimeFor trauma counseling, victim compensation, orders of protection, support groups, please call or use the online form. 24/7 Sexual As-sault Forensic Exams will still be provided in partnership with law en-forcement. For the Sexual Assault Hotline: 901-222-4350 |
For Those Facing IncarcerationPretrial Services and Behavioral Health are available 901-222-4000 |
For Veterans901-222-4237 | For Phone and Web Outreach901-222-3991 |
COVID-19 Emergency Relief FundRent/Mortgage Assistance, Utility Assistance, Emergency Food/Essentials/Prescription Assistance Shelby County residents can access the online application by clicking on the link. For questions, go here or, residents can email the Division of Community Services at Covid19relief@shelbycountytn.gov . |
Essential Services from our Partners
MEALS for Shelby County Schools Students provided by YMCA of Memphis and the Mid-South and Mid-South Food Bank .
www.scsk12.org/coronavirusfacts for locations in English and Spanish.
MEALS for low-income and vulnerable people provided by Mid-South Food Bank. Find mobile pantries and partner food pantries by calling 901-527-0841 or visiting www.midsouthfoodbank.org.
MEALS for seniors through MIFA. Apply for MIFA assistance online at mifa.org/applyonline. Walk-ins are temporarily closed.
UTILITY ASSISTANCE is provided by our CSA (apply by email or mail, see reverse) as well as MIFA. In addition, MLGW has suspended disconnections for 60 days but charges will continue to accrue during this time. Call MLGW’s billing office at 901-544-6549 or use their drive-thru windows and drop boxes. MLGW.com. Apply online for MIFA assistance at www.MIFA.org or call them at 901-527-0208. Walk-ins are temporarily closed.
JOBS for those looking for opportunities can call the American Job Center at 901-707-8426 or visit jobs4tn.gov to help with unemployment claims.
HOMELESS hotline through MIFA is available 24-hours a day, 901-529-4545. Comprehensive list of services for homeless available through Community Alliance for the Homeless at cafth.org.
DOMESTIC VIOLENCE services available through Family Safety Center at 901-222-4400.
CLOTHES, FURNITURE, FOOD available through Neighborhood Christian Centers at 901-881-6013
FAMILIES WITH YOUNG CHILDREN may be eligible for guidance through ParentPlus901.com
COVID-19 UPDATES from the Shelby County Health Department shelbytnhealth.com or call 833-943-1658 for the COVID-19 Call Center. Or visit cdc.gov/coronavirus
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Mental and Behavioral Health Resources