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Habitat for Humanity
Materials that should not be put in a compost pile include meat, cheese, fatty foods, dog and cat manure, and plants with diseases.
The BOE can: • Affirm, lower or raise a property’s assessed value.
The BOE cannot: • Reduce your property’s assessed value simply because you are paying more taxes than your neighbor. • Remove penalties and interest for late payment of property taxes. • Reduce your taxes due to your inability to pay. • Change tax rates. • Grant or deny exemptions.
The County Trustee calculates and collects taxes on your property based upon its assessed value.
The County Board of Equalization is a completely independent entity that handles the "appeal process and hearing" of your disputed assessment valuation. The Board is separate from and independent of the Assessor.
You may appeal the assessor’s valuation of your property by timely filing a complete appeal petition with the County Board of Equalization. There is no fee charged for filing an appeal. You may file your appeal by one of the following methods:
PROPERTY OWNERS WITH ONE (1) REAL PROPERTY APPEAL WILL BE ALLOWED TO SCHEDULE THEIR HEARING DATE PROPERTY OWNERS OR REPRESENTATIVES WITH MORE THAN 100 APPEALS MUST FILE ONLINE
You may contact the BOE at 901-222-7300 or BOE@shelbycountytn.gov
When gathering evidence and formulating arguments, it is important to keep in mind that, by law, the Assessor is presumed to be correct. The burden of proof is on you to show that the Assessor’s determination of value is incorrect.
To receive copies by mail, please call (901) 222-3921.
Our Aging network partners receive funding from us to provide services such as:
Only the CHOICES program requires a medical history and physical requires prior to determining if someone is eligible. None of the other programs require any communication with a physician to determine eligibility.
Seniors and adults with disabilities are eligible to receive services.
You can find out if you qualify for services by dialing 901-222-4111 for the Information and Assistance line.
TennCare CHOICES in Long-Term Services and Supports (or CHOICES for short) is for adults (age 21 and older) with a physical disability and seniors (age 65 and older). CHOICES offers services to help a person live in their own home or in the community. These services are called Home and Community Based Services or HCBS. These services can be provided in the home, on the job, or in the community to assist with daily living activities and allow people to work and be actively involved in their local community. CHOICES also provides care in a nursing home if this is needed.
To qualify and remain in CHOICES Groups 1 and 2, you must:
To qualify for Medicaid long-term services and supports:
Consumer Direction is a way of getting some of the home care you need that offers more choice and control over WHO gives your home care and HOW your care is given than receiving CHOICES services and not consumer directing. You actually employ the people who provide some of your home care services – they work for you instead of an agency. This means you must be able to do the things that an employer would do – like hire, train, and schedule workers.
It can’t be your mother, father, sister, brother, or grandchild.
TENNCARE does not help with housing.
It takes 45-60 days.
Estate Recovery is the way TennCare collects money from the estates of people who passed away and received TennCare long-term services and supports, such as nursing home care or home and community based services. If TennCare pays for nursing facility and other long term care services, TennCare is required by federal law to recoup these payments after the death of the recipient. This is referred to as “estate recovery.”
Estate recovery is using the value of property you leave behind when you die to pay TennCare back for care you received while you were living. Your “estate” is the property, belongings, money, and other assets that you own at the moment immediately preceding death. Estate recovery only occurs after your death, and your family is not personally responsible for the debt.
Call 901-222-4111 and you can be screened over the phone.
The services available are:
To qualify, you must be:
Currently, there are four ways to apply for assistance:
You may complete an application online at www.shelbycountycsa.org.
You may download, print and complete the application at the www.shelbycountycsa.org website and return it by email it to LIHEAP@shelbycountytn.gov.
You may come by the Hickory Hill location at 3772 S. Hickory Ridge Mall, Suite 516 and pick up an application and return it by mail or drop box. Please include supporting documentation with your application.
You may contact the Hickory Hill office at 901-222-4212 and request that an application be mailed to you, complete it and mail it, along with your supporting documentation to 3772 S. Hickory Ridge Mall, Suite 516, Memphis, TN 38115.
CSA has 2 programs, which are both based on your household size and income:
Energy Assistance Program – The only criteria for this program is to have an active utility account with MLGW, be Shelby County resident and meet the income guidelines (see income chart at www.shelbycountycsa.org). Once the application is received by it is processed within 30 days or less.
Energy Crisis Program – A person must have a cut office notice or disconnected utilities AND someone in the home that meets one of the following criteria: 1) Elderly (60 or Older), 2) disabled, or 3) child in home under the age of 6, or 4) you must have experienced an uncontrollable circumstance (must provide proof) and must meet the income guideline (see income chart at www.shelbycountycsa.org). Crisis applications are processed within 18-48 hours. Mail in, online or emailed applications cannot be processed as Crisis applications. Crisis applications should be dropped off in the drop box outside of the office suite.
Once your application is processed and approved, your MLGW account will be noted, to prevent disconnection of services. For approved Energy Assistance applications, your account will be noted within 30 days from the date your application was received. For approved Crisis applications, your account will be noted within 18 to 48 hours from the date the application was received.
You need the following:
You can apply once per program year.
No; CSA can only assist with active MLGW accounts.
No; CSA does not pay deposits
No; CSA does not pay diversion charges (stolen utilities). CSA will pay on the active charges, but not diversion charges.
CSA pays anywhere from $175.00 up to $650.00 on MGW bills.
Yes; you must have a permission statement signed by the person whose name is listed on the MLGW account giving you permission to apply for assistance.
Yes. However, if you are a qualified immigrant, you must provide proof of immigration status.
901-222-4212, Monday-Friday between 8am-4:30pm.
Absolutely not. CSA staff would never purposefully hang up on a customer. Per conversations with the IT department, calls coming from a cell phone are more likely to drop due to the cell phone carrier. It is believed that calls are more stable when coming from a landline. We suggest that when calling, you call from a landline, if possible.
Yes; there is an online application for utility assistance that can be accessed by going to www.shelbycountycsa.org and clicking the “Utility Assistance” button. If you have not received assistance from CSA since October 1, 2017, you will not be able to utilize the online application process and will need apply via mail, email, or drop box.
The head of the household does not need a Social Security card as long as a senior or a child in the house has one that can be used to apply for services. This could affect your chance of becoming a legal resident in the future due to the Public Charge rule.
Yes, our office has bilingual staff and the website can be translated into Spanish.
You may download, print and complete the application at the www.shelbycountycsa.org website and return it by email it to CSBG@shelbycountytn.gov.
You may come by the office at 2760 Union Extended, Suite 500 and pick up an application and return it by mail or drop box. Please include supporting documentation with your application.
The Rent/Mortgage Assistance program helps prevent evictions and foreclosures. You can receive up to $2,500 once a program year. To receive assistance you must have experienced a job loss resulting in a reduction in income in the last 12 months or a documented unexpected expense within the past 180 days that prevented you from being able to pay your rent or mortgage. You must be behind on your payment.
Landlord/Mortgage Company must be willing to work with the Community Services Agency (CSA) and wait on our payment if approved.
Prior to CSA making a payment, all overages must be paid to Landlord/Mortgage Company. All documents must be submitted within 24 hours or timeframe stated by the assigned worker. Once your application is processed and approved, your landlord will be paid directly within 30 days from the date your application was received.
You will need the following:
Documentation of crisis within the past 180 days or loss of job in the last 12 months, that prevented you from being able to pay you rent or mortgage.
CSA pays up to $2,500 towards your rent/mortgage.
Yes; you must be listed on the lease as a tenant or someone who lives there.
Yes; there is an online application for rent/mortgage assistance that can be accessed by going to www.shelbycountycsa.org and clicking the “Rent/Mortgage Assistance” button.
We offer individual counseling, advocacy, court accompaniment, rape crisis services (we do the 24/7 sexual assault exams, commonly known as ‘rape kits’), assistance with filling an Order of Protection, victim compensation, and emergency financial services if needed.
1060 Madison Avenue, Medical District
Monday – Friday 8am-6pm
All CVRCC services remain available, but we have implemented some limitations to in-person services. In-person services are available through an appointment only after you have talked with an advocate or counselor over the phone first. Call us at 901-222-3950 or our 24-hour Sexual Assault Hotline at 901-222-4350.
Yes, come during normal business hours (*see COVID question above). It’s always best to call first to talk to a nurse or victim advocate about what to expect: 901-222-4350.
Yes, call 901-222-4350 or 222-3950 and ask to speak to the counseling team.
We will be starting an Ambassador Program soon that will allow citizens to volunteer at outreach such as this one. Contact Sandy Bromley – 901-222-3952.
We have pretty low turnover, but if we do have positions open, you can find them at www.shelbycountytn.gov/jobs.
No, all services are free and confidential.
Our employees can assist with preparing an application for victims’ compensation, which is a reimbursement type fund that the State of Tennessee runs out of Nashville. For the most part, that fund only reimburses you for actual expenses that are directly related to the crime, like medical bills.
Yes they are. We do not charge for the services that we provide.
We serve all ages of victims, from 0 and up. We require parents or legal guardians to accompany minor children, except victims age 13 and older can consent on their own to forensic medical or counseling services.
Yes, we are required to keep all victim information confidential according to Federal law. There are some limited exceptions, like when you discuss causing harm to yourself or others, or abuse towards children or vulnerable people.
We will not call anyone without their permission. You can also give me a safe contact number where we can leave a message for you. Additionally, any time we call out, the caller ID will only say Shelby County Government with a generic number so you won’t be able to trace the call either.
We might be able to help pay a part, all, or nothing, depending on the circumstances. We often use our partnering agencies, like CSA or MIFA, as resources for payment as well. We can help you navigate that process if you call 901-222-3950.
Sometimes, but we are really grateful for the opportunity to help others.
Shelby County Sheriff’s Office has a website https://imljail.shelbycountytn.gov/IML that will allow you to look up individuals to check whether or not they are in custody. You must have the person’s full name (correct spelling); having their date of birth is helpful but not required.
You may also call 901-222-4700. Again, you will need the person’s full name (correct spelling).
Visit https://shelbysheriff.org/injail.html or call 901-222-4700.
Call 901-222-3600 or 901-222-3500. Or visit https://cjs.shelbycountytn.gov
You qualify for expungement if you have all of the following:
The following cases do not qualify for expungement:
It takes 60 working days from the date the judge signs the order.
To get started on the process, you can:
If they violated their probation due to committing another crime, you should contact the Memphis Police Department or the Shelby County Sheriff’s Office to file a report of the crime. Probation and/or the conditional release will be addressed based on the new charges.
If you would like to become a site provider there are three (3) ways to contact this office:
If you are a member of the community and would like to sign up to complete community service, you must report in person to the office located at 201 Poplar Ave, Suite 8-01; Memphis, TN 38103 between the hours of 8:00a and 4:00p. Bring documentation outlining the reason for community service (i.e. court order, community referral, etc.).
We can help if you are seeking release for someone in custody or need to complete a court requirement. For legal advice, you will need to contact your attorney.
The Behavioral Health Unit networks with agencies such as Alliance Healthcare Services and Case Management, Inc. Both agencies accommodate clients without insurance by enrolling them in a program called Safety Net. Safety Net is a state funded program that covers behavioral health treatment for the uninsured.
All participants receiving services from the Mental Health Advocate Program are referred by an attorney. The Advocates assist with the release from incarceration and establish community supports for participants who are enrolled. Those case are monitored by the advocate until the case is dismissed.
The client is referred by their attorney (public defender or private attorney) if their case is eligible for diversion.
The client has to have a documented mental health diagnosis. Also, the client’s case has to be a misdemeanor or a nonviolent crime.
All clients enrolled in the CJL Program are referred by their attorney (public defender or private attorney). Most of the clients referred into CJL have Criminal Court Cases and are eligible for probation.
The Crisis Stabilization Unit at Memphis Mental Health Institute takes walk-ins daily. They will evaluate the client to determine your level of need. If the client presents unstable and willing to receive treatment, they will be admitted to become stable on mental health medications. Follow-up treatment can be obtained through the following agencies: Alliance Healthcare Services and Case Management, Inc.
Lakeside Behavioral Health Systems and Delta Medical Center takes walk-ins in their intake department. They will evaluate the client to determine your level of need. If the client presents unstable and willing to receive treatment, they will be admitted to become stable on mental health medications. Follow-up treatment can be obtained through the following agencies: Alliance Healthcare Services and Case Management, Inc.
The Comprehensive Opioid Abuse Program (COAP) identifies individuals at a high risk of overdose and effectively diverts victims away from the criminal justice system and into substance abuse treatment.
Opioids are a class of drugs used to reduce pain.
In 2018, Shelby County had 123 opioid overdose deaths. Among new heroin users, approximately 75% report abusing prescription opioids prior to using heroin. In 2018, Tennessee had over 6 million opioid prescriptions filled for pain. Opioid addiction can happen to anyone.
Any individual who thinks they may have, or has, an opioid addiction is eligible.
Individuals seeking services could contact the Center for Addition Science at UT Medicine and ask to be connected with an Addiction Peer Recovery Specialist at 901-866-8630 or visit the center at 6401 Poplar #500 Memphis, TN 38119. Individuals seeking services can also be referred from local hospitals, first responders, pre-trial, corrections, law enforcement, and other agencies.
The COAP program serves insured and uninsured individuals. Patients will be referred to First Step Recovery Centers for assistance, if uninsured. The COAP offers some support services and treatment may be paid while the individual is being assisted with securing insurance.
Contact the Tennessee REDLINE @ 1-800-889-9789.
The Pursuit Center is a program designed to offer youth an experience grounded in creating a mindset for cultivating positive social relationships, progressing academic goals, and developing career readiness skills by reducing the amount of delinquent activity that is occurring in our communities.
Youth that are brought before a judge/magistrate; Youth who are currently on pre-adjudicatory electronic monitoring devices; Youth who are referred to the Pursuit Center by a probation officer in the Children’s Bureau based on the 1st and 2nd contact with Juvenile court. The participants can be referred to the Pursuit Center in lieu of Juvenile Detention center and the Memphis and Shelby County Juvenile Court Children’s Bureau.
Participants will be placed in cohorts and each cohort will participate for one 20 –day cycle. Participants are required to attend the program 5 days a week from 4:00 pm -7:45 pm.
Transportation is provided for students that align with the TN Student Transportation Law and/or Shelby County Schools guidelines for transportation.
The Pursuit Center is at Carver, 3rd floor, 1591 Pennsylvania Street, Memphis, TN 38109.
The program consists of tutoring in core academic areas such as English and Math; mental health and intensive mentoring services aimed at cultivating positive social interaction; and diverting the students from destructive behaviors.
To request our participation, visit shelbycountytn.gov/Community-Services and select ‘Virtual Outreach’ to fill out the form.
We are currently hosting and attending virtual and limited in-person, socially distanced events. The events aim to empower participants, increase knowledge of resources in the community, or promote cooperation among different sectors.
If you are having a virtual community, club or organization or church event, we will be happy to join in and provide information about our services, or create a special presentation for your group. If you are a service provider, we are happy to host a seminar for your staff. We also host regularly scheduled virtual events which are open for all organizations to join.
We are also happy to attend your socially-distanced, in-person events such as at food drives or Covid-19 testing sites.
For all job opportunities, visit shelbycountytn.gov and select ‘Job Postings’.
A request for your DD214 could be made by calling our office at 901.222.4237 and we can submit a request if you are a Tennessee Veteran. You can also complete the SF Form 180, which can be found at va.gov/vaforms/default.asp, and submit it to the appropriate address provided with the form.
Your military service record can also be requested by submitting the SF Form 180, which can be found at va.gov/vaforms/default.asp, to the appropriate address provided with the form.
You will need to contact our office and schedule an appointment with a Veterans Services Officer.
Your Veterans Services Officer must submit the appropriate documentation.
The VA can help you or a Veterans Services Officer can help you. You should contact the number provided on the decision letter or contact our office for assistance.
You can log onto Ebenefits, visit the VA hospital, or visit your Veterans Services Officer to complete the necessary form for submitting to the VA.
Yes they were. Records for the Air Force and Army were destroyed.
If your doctor has diagnosed you with at least one Agent Orange presumptive and you are a Veteran that served in an area designated an Agent Orange qualifier, you qualify for Agent Orange compensation.
Ebenefits is a computerized resource for military personnel and their family members. It is necessary to create an account to access the system and it is free.
Yes, you may qualify for Compensation or Pension. Visit you Veterans Services Officer for more information.
Effective January 1st, 2020, all Veterans with a VA card indicating Service Connected are authorized to shop on base.
Elevation Certificates must be prepared and certified by a registered professional engineer, licensed land surveyor, or registered landscape architect who is authorized by state or local law to certify elevation information. Community officials who are authorized by local law or ordinance to provide floodplain management information may also sign the certificate.
The COVID-19 Resident Relief Fund Program is funding that was made available to assist Shelby County residents who work in the hospitality and airline industry and have been affected by the COVID-19 pandemic.
The program offers three (3) categories of relief:
A person working in the hospitality and airline industry looking for assistance must be:
People in Household
$51,040.00 or less
$4,253.00 or less
$68,960.00 or less
$5,747.00 or less
$86,880.00 or less
$7,240.00 or less
$104,800.00 or less
$8,733.00 or less
$122,720.00 or less
$10,227.00 or less
$140,640.00 or less
$11,720.00 or less
$158,560.00 or less
$13,213.00 or less
$176,480.00 or less
$14,707.00 or less
*U.S. Department of Health & Human Services Poverty Guidelines for 2020
Qualifying jobs within the Hospitality Industry include:
By completing an online application and uploading documents at https://www.shelbycountytn.gov/3647/Covid-19-Relief-Fund-Application
The application will be open and available for residents to apply for assistance beginning September 11-25, 2020. After the application closes on September 25th, residents will be notified within 5-10 business days regarding the status of their application.
If you have already applied for services through CSA please call 901-222-4212 for an update on your application status.
After submitting your application along with supporting documents, you will receive an email informing you that a representative will contact you in 5-10 business days after the application closes on September 25, 2020.
We can help you to develop a safety plan, access social services for you and your children, and refer you to longer-term treatment sources.
Our Citizen's Dispute department is available to process orders of protection. We are located at:1750 Madison Ave., Suite 100Memphis, TN 38104(901) 222-4013
Call (901) 222-3950 for more information.
Divisions 1 - 4 are on the fifth floor,Divisions 5 - 8 are on the sixth floor, and...Divisions 9 - 10 are on the seventh floor.
Our main office number is (901) 222-3200. Our office hours are Monday to Friday, 8:00 am - 4:30 pm.
Your involvement will help our organization to improve current programs and create new ones such as family enrichment, counseling, vocational training, arts and crafts, spiritual growth and more. Your services will not only benefit our client population, but will help to benefit everyone in the community as a whole.
Teaching clients the proper life skills - how to make decisions, setting goals, planning financially, continuing education, exploring talents, and growing spiritually - will offer them a second chance in society while investing in your own future for the purposes of humanity. Help us raise awareness and the public's perception of institution life by becoming a teacher, tutor, counselor, mentor, role model, leader, helper, or friend.
Satellite Offices: Hickory Hill Office (Inside Hickory Ridge Mall) 3768 S. Hickory Ridge Mall, Suite 514 Memphis, TN 38115 Hours: M-F 8:00am-4:15pm 901-222-3667
East Office 1075 Mullins Station – Bldg. 115W Memphis, TN 38134 Hours: M-F 8:00am-4:15pm 901-222-7905
Symptoms of disease vary depending on how the disease was contracted, but symptoms usually occur within seven days. Cutaneous Most (about 95%) anthrax infections occur when the bacterium enters a cut or abrasion on the skin, such as when handling contaminated wool, hides, leather or hair products (especially goat hair) of infected animals. Skin infection begins as a raised itchy bump that resembles an insect bite but within one to two days develops into a vesicle and then a painless ulcer, usually 1 - 3 centimeters. In diameter, with a characteristic black necrotic (dying) area in the center. Lymph glands in the adjacent area may swell. About 20% of untreated cases of cutaneous anthrax will result in death. Deaths are rare with appropriate antimicrobial therapy. Inhalation Initial symptoms may resemble a common cold. After several days, the symptoms may progress to severe breathing problems and shock. Inhalation anthrax is usually fatal. Intestinal The intestinal disease form of anthrax may follow the consumption of contaminated meat and is characterized by an acute inflammation of the intestinal tract. Initial signs of nausea, loss of appetite, vomiting, fever are followed by abdominal pain, vomiting of blood, and severe diarrhea. Intestinal anthrax results in death in 25 - 60% of cases.
The anthrax vaccine is manufactured and distributed by the BioPort Corporation in Lansing, Michigan. The vaccine is a cell-free filtrate vaccine, which means it contains no dead or live bacteria in the preparation. The final product contains no more than 2.4 milligrams of aluminum hydroxide as adjuvant. Anthrax vaccines intended for animals should not be used in humans.
The anthrax Vaccine Immunization Program in the U.S. Army Surgeon General's Office can be reached at (877) GET-VACC (1-877-438-8222).
Note: Pregnant women should be vaccinated only if absolutely necessary.
FEES ARE ESTABLISHED BY STATE AND LOCAL STATUES FOR RETAIL GROCERY STORES, MEAT MARKETS, ETC. FEES RANGE FROM $57.50 TO $622.50 AND ARE BASED ON THE SQUARE FOOTAGE OF THE ESTABLISHMENT.
Immunization against hepatitis A is also recommended. The Memphis and Shelby County Health Department has vaccine for children and adults. Currently the vaccine for children ages 2 - 18 years of age is free. The adult vaccine is $45 per dose. The children and adult vaccine requires two doses six months apart.
Do not give aspirin to children or teenagers who have flu-like symptoms. Giving aspirin to children or teenagers with influenza can result in a rare, but serious illness called Reye Syndrome. Children or teenagers with the flu should take medicines that contain no aspirin to relieve symptoms.
Influenza is caused by a virus; therefore antibiotics (like penicillin) do not work to cure it. The best way to prevent the flu is to get flu shot each fall, before flu season begins. In this community the best time is during the months of October and November, since the worst part of our flu season is usually January and February. Since influenza viruses can change each year, influenza vaccines must be developed for each season, and yearly influenza vaccination is needed for protection.
Additionally, stay home when you are sick. If possible, stay home from work, school, and errands when you are sick. You will help prevent others from catching your illness. Avoid touching your eyes, nose, or mouth. Germs are often spread when a person touches something that is contaminated with germs and then touches his or her eyes, nose, or mouth.
Also, washing your hands often will help to prevent the spread of germs. Wash all surfaces, including the backs of hands, wrists, between fingers, and under fingernails for a minimum of 20 seconds with warm soapy running water. Rinse well and dry hands with a clean towel, paper towel, or air dyer.
Non-DEET products provide some protection from mosquito bites but may not last as long as DEET products. Persons who are concerned about using products containing DEET may wish to consult their health care provider for advice.
Protect infants less than 10 months of age by placing mosquito netting over infant carriers when outdoors. Children over 10 months of age may use products that contain 10% DEET or less.
To contract Lyme disease, you have to be bitten by an infected tick. Although the percentage of people who are bitten by a deer tick and actually get Lyme disease is small, proper precautions should still be taken in areas where ticks live. Increased awareness and prevention methods are key to helping keep the number of Lyme disease cases to a minimum.
If you're bitten and the infected tick stays attached to your skin for an extended period of time, bacteria can travel from the tick's gut to your bloodstream. Soon the bacteria migrate to parts of the body where symptoms later may occur.
Symptoms of Lyme disease may disappear spontaneously, but that doesn't mean the disease is gone. Left untreated, Lyme disease can spread to the rest of your body within six months to two years, causing arthritis and nervous system problems.
The blood test most often used to screen for Lyme disease is called an enzyme-linked immunosorbent assay (ELISA). It detects antibodies to the bacteria that causes Lyme disease. A diagnostic test to confirm a positive blood test has been developed as well, the Western blot.
If the disease has progressed to a later stage, the brain, nerves, heart, or joints may be affected. Hospitalization may be necessary in some cases.
Viral meningitis is generally less severe and resolves without specific treatment, while bacterial meningitis can be quite severe and may result in brain damage, hearing loss, or learning disability. For bacterial meningitis, it is also important to know which type of bacteria is causing the meningitis because antibiotics can prevent some types from spreading and infecting other people.
Before the 1990s, Haemophilus influenzae type b (Hib) was the leading cause of bacterial meningitis, but new vaccines being given to all children as part of their routine immunizations have reduced the occurrence of invasive disease due to H. influenzae. Today, Streptococcus pneumoniae and Neisseria meningitidis are the leading causes of bacterial meningitis.
In newborns and small infants, the classic symptoms of fever, headache, and neck stiffness may be absent or difficult to detect, and the infant may only appear slow or inactive, be irritable, have vomiting, or be feeding poorly.
As the disease progresses, patients of any age may have seizures.
However, sometimes the bacteria that cause meningitis have spread to other people who have had close or prolonged contact with a patient with meningitis caused by Neisseria meningitidis (also called meningococcal meningitis) or Hib. People in the same household or day care center, or anyone with direct contact with a patient's oral secretions (such as a boyfriend or girlfriend) would be considered at increased risk of acquiring the infection. People who qualify as close contacts of a person with meningitis caused by N. meningitidis should receive antibiotics to prevent them from getting the disease. Antibiotics for contacts of a person with Hib meningitis disease are no longer recommended if all contacts 4 years of age or younger are fully vaccinated against Hib disease.
College freshman, especially those who live in dormitories are at higher risk for meningococcal disease and should be educated about the availability of a safe and effective vaccine which can decrease their risk. Travelers should receive the vaccine at least one week before departure, if possible.
Information on areas for which meningococcal vaccine is recommended can be obtained by calling the Centers for Disease Control and Prevention at (404) 332-4565.
Almost all MRSA skin infections can be effectively treated by drainage of pus with or without antibiotics. More serious infections, such as pneumonia, bloodstream infections, or bone infections, are very rare in healthy people who get MRSA skin infections.
Locations where the five Cs are common include schools, dormitories, military barracks, households, correctional facilities, and day care centers.
You can protect yourself by:
When MRSA skin infections occur, cleaning and disinfection should be performed on surfaces that are likely to contact uncovered or poorly covered infections. Cleaning surfaces with detergent-based cleaners or Environmental Protection Agency (EPA)-registered disinfectants is effective at removing MRSA from the environment. Bleach and water is an inexpensive way to clean, and spraying it on surfaces is very effective. It is important to read the instruction labels on all cleaners to make sure they are used safely and appropriately. Environmental cleaners and disinfectants should not be used to treat infections. The EPA provides a list of EPA-registered products effective against MRSA.
Students with active infections should be excluded from activities where skin-to-skin contact is likely to occur (i.e., sports) until their infections are healed, however as long as the infection site is well covered, the student may attend regular classes.
In the troposphere, the air closest to the Earth's surface, ground-level or "bad" ozone is a pollutant that is a significant health risk, especially for children with asthma . It also damages crops, trees, and other vegetation. It is a main ingredient of urban smog.
Motor vehicle exhaust and industrial emissions, gasoline vapors, and chemical solvents as well as natural sources emit NOx and VOC that help form ozone. Ground-level ozone is the primary constituent of smog. Sunlight and hot weather cause ground-level ozone to form in harmful concentrations in the air. As a result, it is known as a summertime air pollutant.
Weather plays a key role in ozone formation. The highest ozone levels are usually recorded in summer months when temperatures approach the high 80s and 90s and when the wind is stagnant or light.
High levels of ozone pollution often affect healthy people who work or exercise outdoors and can cause breathing difficulties, eye irritation, and reduced resistance to lung infections and colds with exposure for prolonged periods. It can worsen pre-existing health conditions for many individuals with various respiratory illnesses.
The Mid-South Clean Air Coalition is an open gathering of public and private organizations working collectively to improve local air quality. The Memphis and Shelby County Health Department Air Pollution Section and state and federal agencies work in concert with the coalition to focus on two primary areas: compliance and public outreach.
The Mid-South Clean Air Coalition is asking citizens to take care of their summer air by making voluntary changes in behavior to ensure that Shelby and Crittenden County have clean air and meet federal air quality standards.
Ozone season runs from April through September. During this time, the Mid-South Clean Air Coalition will work with meteorologists at the Memphis and Shelby County Health Department to issue Ozone Action Alerts, notifying the public when ozone levels could potentially reach unhealthy levels. During an ozone action alert, you can make a special effort in taking some simple actions including:
The symptoms of pertussis occur in phases. The first phase, which lasts one to two weeks, is usually with mild upper respiratory symptoms (cold like symptoms with occasional mild cough). During the second phase, which lasts one to six weeks, the cough can progress to severe spasms often with the characteristic respiratory whoop, followed by vomiting. Fever is minimal. Older children and adults may have persistent cough with no whoop. During the third phase, which can last for several months, there is gradual reduction of the coughing spasms. Generally, the duration of pertussis is six to 10 weeks with more than half of the cases lasting less than six weeks.
All children should receive a series of five doses of a vaccine containing pertussis such as Diphtheria, Tetanus, and acellular Pertussis vaccine (DTaP); Diphtheria, Tetanus, and acellular Pertussis vaccine (DTP); or combinations of other vaccines that contain DTaP or DTP.
Register online at TN Volunteer Mobilizer. This is a secured website. You will be asked a series of questions that include your street address, date of birth, specialized skills, and a contact number that you can be reached at 24 hours a day, seven days a week. For medical professionals, license number(s) and expiration date(s) will also be needed.This process takes about five to 10 minutes to complete.
When the virus enters the blood stream, it may localize in the brain causing inflammation of the brain cells and surrounding membranes. The brain tissue swells and can cause destruction of nerve cells, bleeding within the brain, and brain damage.
To contract SLE, you have to be bitten by an infected mosquito. Although the percentage of people who are bitten by an infected mosquito and actually get SLE is low, proper precautions should still taken in areas where culex genus mosquitoes live. Increased awareness and prevention methods are key to helping keep the number of SLE cases to a minimum.
Since 1968, the Memphis and Shelby County Health Department's Mosquito Control Program has been actively involved in SLE surveillance by measuring antibodies to the virus in the blood of wild birds and chickens. These animals serve as a reservoir for the St. Louis encephalitis virus. Positive antibody testing serves as an early warning signal.
Although mosquito control is an important means of decreasing transmission of SLE to humans, personal protective measures are also important. Individuals can help by flushing any standing water in birdbaths, small wading pools, and pets' water bowls, and by adding fresh water daily. This will decrease the potential for mosquito breeding sites.
Although the majority of the cases reported during the outbreak were older adults, young children should not be considered low-risk, since they are a target population by being outdoors frequently.
Symptoms that are serious enough to cause emergency medical attention may also include loss of consciousness, poor responsiveness, coma, seizures, muscle weakness or paralysis, sudden severe dementia, and memory loss (either short term or long term).
Remember, not all people with SLE develop the same symptoms, if any.
Additionally, a cranial MRI or a CT scan of the head may be used to determine the presence or absence of internal bleeding or edema.
If the disease has progressed to a later stage, hospitalization may be necessary in some cases. Rest, nutrition, and plenty of fluids allows the body to fight the infection. Emotional support may also be helpful. If brain function is severely affected, physical therapy and speech therapy may be necessary after the acute illness is controlled.
You can decrease your chances of contracting St. Louis encephalitis by following some simple precautions:
WIC provides the following:
WIC participants must be present at each certification.
* Commission meetings are held on select Mondays at 3:00 p.m. * Committee meetings are held on Wednesday prior to the Monday's Commission meeting. Committees generally begin at 8:30 a.m. and adjourn once all agenda business has been conducted.
Meetings are held at the Vasco A. Smith, Jr. County Administration Building, located at160 N. Main Street, Memphis, TN 38103. For meeting dates and additional information, please open the Commission & Committee Meetings Schedule above.
For more information, visit our Birth Certificate page.
Contact Ms. Antoinette Knowlton at (901) 222-7605 for pre-screening and to receive an application or download an application at this link: /DocumentCenter/View/31602/APPLICATION---REHAB
Be prepared to submit the following with an application:
1) Proof of income for each person in the household that is over 18
If Employed: (6) six most recent check stubs or employer printout SS, SSI, Retirement, and/or Pension (award letter).2) Proof of current mortgage Most recent statement, which shows next due date, last payment, escrow and late charges (if applicable)3) Proof of current homeowners insurance Copy of policy, which shows current coverage dates
No, not at this time. Please check the webpage for the specific Housing program that interests you. You will find an application that can be downloaded on that page or contact information for how to have an application sent to you. Completed applications cannot be returned via email.
From the time of application approval, the process could take at least 2.5 months before work is started on your home.
If you are approved for work on your home through the Shelby County Rehabilitation Program, you will not pay for anything or pay back anything unless you want to sell the house within the lien period. For the Rehabilitation Program, the lien period if 5 years.
No. All projects are bid out to certified contractors in a competitive sealed bid process.
If you had work done on your home through the Lead Hazard Control Program, contact Ms. Sydney Wright at (901)222-7601.
If you had work done on your home through the Rehabilitation Program, contact Ms. Antoinette Knowlton at (901) 222-7605.
To file a complaint contact the Tennessee Human Rights Commission by visiting their website www.tn.gov/humanrights/
If you are seeking legal assistance contact Memphis Area Legal Services at 901-523-8822 or The Memphis Fair Housing Center at 901-432-4663.
Contact Mr. Israel Henry at (901) 222-7616.
If you live in the City of Memphis, you may qualify for the Shelby County Lead Hazard Control Program. Contact Mr. Safranski Durr at (901) 222-7603 for more information or click on the Lead Program tab.
Only citizens in Shelby County outside of the city of Memphis may qualify for the Shelby County Rehabilitation Program.
Other organizations that you may contact:
Habitat for Humanity- Aging in Place Program: (901) 322-3500
MLGW- Project Care: (901) 528-4188
City of Memphis- Weatherization Assistance Program: (901) 636-7366
MIFA- Various Family Programs: (901) 527-0208
Contact Tom Fletcher at (901) 222-7608 for information or follow this link: http://www.shelbycountytn.gov/3453/Contract-Opportunities
The Shelby County Department of Housing does not administer a Housing Choice Voucher (Section 8) Program. Contact the Memphis Housing Authority for information on their Housing Choice Voucher Program at (901) 544-1347.
The Shelby County Department of Housing does not provide emergency housing assistance.
Contact Metropolitan Interfaith Association (MIFA) to inquire about the following programs:
Emergency Services- assists seniors on fixed incomes and the working poor who have experienced temporary crisis with rent, mortgage payments, utilities, and food.
Phone: (901) 527-0226
Emergency Shelter Placement- helps families with minor children secure temporary shelter if homelessness cannot be avoided through mediation.
Phone: (901) 529-4522
Homeless Hotline- 24-hour hotline helps connect homeless families with minor children in Memphis and Shelby County to shelter.
Phone: (901) 529-4545
Rapid Rehousing- helps eligible homeless families quickly obtain permanent stable housing.
Phone: (901) 529-4524
Contact the Memphis Fair Housing Center to inquire about other emergency housing services at (901) 432-4663.
The Shelby County Department of Housing does not provide mortgage or utility assistance. Contact the Shelby County Community Services Agency at (901) 222-4315 for information about utility assistance or (901) 535-2200 for information about mortgage/rent assistance.
For any type of infestation issue contact the Shelby County Health Department at 901-222-9000.
For any service that is not listed, call the Shelby County 311 service by simply dialing 311. You can file a complaint and your complaint/inquiry will be routed to the proper agency.
If you are a United States Citizen, a resident of Shelby County and at least 18 years of age, you are eligible to be summoned for jury duty. The United States Constitution guarantee all individuals, regardless of race, creed, religion, sex, national origin or economic status the right to trial by jury of one’s peers. In order to uphold this guarantee, we need those summoned to participate in the jury process to ensure every citizen’s right to have his/her case decided by a fair and impartial jury selected from a pool of prospective jurors.
A master list of prospective jurors for the County of Shelby is compiled from the Tennessee Department of Safety. The list includes all citizens over the age of 18, who have either a driver’s license or a state ID. Your name is electronically and randomly selected from the list of names collected from the master list.
Yes. There is no longer an age exemption for individuals 70 years old or older. If you have a medical issue that you feel will create a hardship if required to serve, you may submit or have your physician submit documentation regarding his/her concerns. After documentation is submitted, if you do not receive a response by mail, text or email confirming dismissal, it is your responsibility to contact the Jury Commission for further instructions or you may appear to speak with a judge at Jury Qualification.
You will choose a period of one (1) week to serve, usually beginning on a Monday. This is a one week or one trial jury system. Once seated on a jury trial, your appearance will be required until the completion of the trial. Most cases are only 2 to 5 days in length. Rarely do we have trials which exceed 5 days. If not called to a jury trial by Wednesday of each week, over 85% of the jury pool is dismissed.
A juror is only required to serve once every ten years. If you are summoned before your ten years are up, simply call the Jury Commission to speak with a representative to verify your previous jury service. This does not include serving Federal jury duty.
To qualify for jury service, a person must:
Only individuals who are legally exempt or disqualified can be excused from jury service, they include:
All individuals claiming a legal exemption or disqualification must submit appropriate documentation prior to the Jury Qualification date listed on the summons. After submitting your documentation, if you do not receive a response by mail, text or email confirming dismissal, it is your responsibility to contact the Jury Commission for confirmation or for further instructions. If you do not submit documentation or have not been excused, you MUST APPEAR before a judge at Jury Qualification.
If you are not a resident of Shelby County, you are not eligible to serve as a juror. You must submit one or more of the following to verify your current residence, prior to the appearance date on your summons:
After successfully completing the questionnaire, you should be prompted to choose a future week to serve jury duty. Once your week is selected, your qualification process is complete. You will not be required to appear for Jury Qualification on the date noted on your original jury summons. You will only be required to report for jury service on the date you have chosen.
If you completed the on-line questionnaire and chose a week to report, you are not required to appear for Jury Qualification. You only need to appear for your jury duty service on the date you chose on-line.
On the date you are scheduled to serve jury duty, you must report to the Shelby County Office Building at 157 Poplar Avenue, in the Jury Assembly Room #134.
THERE ARE NO DESIGNATED PARKING AREAS FOR JURORS. PLEASE PAY ATTENTION TO ALL SIGNS. PAY THE EXACT AMOUNT OF CASH OR USE A CARD TO COVER YOUR PARKING TIME. THE JURY COMMISSION DOES NOT REIMBURSE FOR PARKING, NOR ARE WE RESPONSIBLE FOR TICKETS, TOWS, OR TIRE BOOTS. TO AVOID ANY ISSUES, WE RECOMMEND YOU PARK AT ANY DISCOUNTED LOCATIONS LISTED BELOW:
The jury commission does not reimburse for parking, nor are we responsible for any tickets, tows or tire boots. To avoid any issues, we recommend you park at the discounted locations listed above.
Jurors are expected to dress in a manner that is respectful to the courts. You are encouraged to dress very comfortable. Business attire is not a requirement. Jeans, slacks, T-shirts and sweats are permitted. All pants must go below your ankles. The following items of clothing should NOT be worn:
There are times jurors are required to have long waiting periods while judges and parties related to a case are negotiating. We try to keep waiting times to a minimum, however, some circumstances are beyond the Court’s control. We recommend bringing reading material, crossword puzzles, knitting, lap tops or tablets, etc., to occupy your time while waiting in the Jury Assembly Room.
Jurors should prepare to be available for at least 8 hours each day. You should have child care, pet care, transportation, work schedules and other obligations in order prior to your appearance for jury service. You will not be excused or rescheduled for any of these reasons.
You may bring cell phones. They must be silenced during orientation and turned off prior to entering a courtroom. Should a family member have an emergency and need to contact you, please inform them to call the Jury Commission at 901-222-1650. We will get the message to you as soon as possible, even if in a courtroom.
Jurors are allowed to bring electronics such as lap tops, tablets, phone chargers and ipods. To the discretion of the security personnel, some electronics are subject to additional search.
Yes. Wi-Fi is available in the jury assembly room. The instructions to access connection will be given during orientation on your first day of service. Wi-Fi is not available in the courthouses.
According to the pay law, jurors are paid $11 for each day of jury service. Jurors who have been sworn by a Judge to serve on a sequestered trial will be paid $30 for each day of service, until the completion of the trial. Checks are mailed to the address on file 10-15 working days after Friday of each week.
If you are a full-time or part-time employee, your employer is required by Tennessee Code Annotated-Title 22 to pay your normal salary. (Please note: Your employer is not required to pay commission or overtime, even if you normally work overtime. If you need further information, you may call the Jury Commission to speak with a Coordinator.
You must notify your employer when you are scheduled to appear for jury service. An employer cannot terminate an employee for serving jury duty. An employer who penalizes, terminates or makes threats of termination is subject to contempt of court.
If you have an emergency arises or if you have questions regarding your jury service, you can call the Jury Commission at 901-222-1650, between the hours of 8am and 4:30pm. A representative is available to assist during regular business hours. Jurors should not use email to contact the Jury Commission in the event of an emergency.
Children are not allowed to come to jury duty. Please make arrangements for childcare, pick-up and drop-off, after school care, etc., prior to your jury service. Shelby County Government does not provide childcare of any kind while serving jury duty.
In the event of schools in Shelby County closing because of inclement weather, you are not required to report at your scheduled time. If you do not receive a text message or email from the Jury Commission, you must call 901-222-1650 before 10am, for further instructions. If you are serving on a trial, you will get instructions from the judge. You may also listen for court cancellations on your local news stations.
After receiving your summons in the mail, if you have access to a computer you can complete the questionnaire online. If you feel you are disqualified or should be excused from serving jury duty, you must submit documentation supporting your request to be excused or disqualified, prior to the Jury Qualification date listed on the summons. If you do don’t receive a response by mail, text or email confirming dismissal, it is your responsibility to contact the Jury Commission for confirmation or for further instructions, otherwise you will be required to appear for Jury Qualification as stated on your summons.
If you don’t have access to a computer, you must appear before a judge to present proper documentation and discuss reasons for dismissal.
You may complete the qualification process online to avoid appearing for your scheduled Jury Qualification. If you don’t have access to a computer and cannot appear for Jury Qualification, you must call the Jury Commission for further instructions.
THE DATE YOU CHOOSE IS THE DATE YOU MUST SERVE. You will not be excused or rescheduled due to any reason other than a medical emergency or the death of a family member. You can call the Jury Commission to speak with a Coordinator in the event of this type of emergency..
While understanding jury duty is not convenient and can cause hardships, it is still the duty and responsibility of every citizen of this country to serve when called. Failure to appear for jury service when summoned is a serious matter. If you do not complete the questionnaire online, do not appear for Jury Qualification or your scheduled jury service, your appearance before a court will be mandatory. You will be required to show cause for your failure to appear and/or be held in contempt of court.
Being declared disabled is not an exemption. Under the Americans with Disabilities Act, Shelby County Government is required to provide reasonable accommodations to all citizens call to serve jury duty. Any persons needing a special accommodation should contact the Jury Commission prior to Jury Qualification. If your physician feels you should not serve because of a medical condition, he/she should provide a letter to the courts prior to your scheduled Jury Qualification. If you do don’t receive a response by mail, text or email confirming dismissal, it is your responsibility to contact the Jury Commission for further instructions.
This is not an exemption or disqualification. You do not need to speak perfect English to serve as a juror. The courts use common, everyday language that can be understood and at times, will provide an interpreter if required to serve on a trial. If you can not understand English at all, you will need to appear before a judge at your scheduled Jury Qualification. You may bring a friend or family member who speaks English, to assist with your request.
No. The staff of the Jury Commission or the Shelby County Sheriff’s Office will never call to ask for personal information such as social security, credit card or bank account numbers. Do not provide this type of information to anyone claiming to be associated with the Courts of Shelby County. Should you receive a call, contact the Memphis Police Department’s Fraud Unit at 901-222-5600. You may also call the Jury Commission for further information.
There are private areas at the Jury Commission and areas available upon request in the courthouse. Speak with the staff upon your arrival for assistance with this matter.
You must appear for Jury Qualification to discuss any hardships that you feel jury duty may create if required to serve. The judge will give you an opportunity to discuss your personal hardships and present any supporting documentation to show as verification.
When you have completed your jury service, you can log on to the website ejuror.shelbycountytn.gov to print verification of each day you've served. You may also come to the Jury Commission to get a letter or call 901-222-1650, to have it mailed or faxed to you.
No. If you legally reside in Shelby County, you are required to fulfill your jury duty obligations in Shelby County. If you own property, are registered to vote, have driver's license or state ID or have vehicles registered in Shelby County, you are required to serve.
Note: No appointment is necessary. The parent / guardian and the child should come to the court where they can receive assistance and/or referrals for appropriate services.
Juvenile Court is open Monday through Friday from 8:00 am - 4:30, excluding holidays.
In 2018, Shelby County had 123 opioid overdose deaths. Among new heroin users, approximately 75% report abusing prescription opioids prior to using heroin. In 2018, Tennessee had over 6 million opioid prescriptions filled for pain. Opioid addiction can happen to anyone. As of October 2, 2021, the year to date suspected overdose-related death count was 385 individuals with the most common median age of 40.
Any persons who think they may have, or had, an opioid addiction is eligible.
Individuals seeking services can contact Integrated Addiction Care at 901-649-6284 or visit its office at 6630 Summer Knoll Circle, Suite 101; Bartlett, Tennessee 38134. Individuals who need our services can also be referred from local hospitals, first responders, pre-trial, corrections, law enforcement and other agencies.
The COAP program serves insured and uninsured individuals. Patients will be referred to First Step Recovery Centers for assistance, if uninsured. The COAP offers some support services and treatment that may be provided at a reduced cost while the individual receives assistance securing insurance.
We are located in the Midtown medical district area at The University of Tennessee Health Science Center. Despite the pandemic, we are still providing most of our services to the community. Please call us at 901-448-4200 to discuss our referral process or to access our services.
Young people 21 and under and their families who are experiencing challenges such as:
We work with families and community partners to coordinate and refer to community-based services such as mental health evaluations, therapy, medication management, specialized trauma care, youth and family support groups, and natural community supports including schools, community, and faith organizations that provide resources for daily needs. A unique component of our program is the family support specialist (FSS) role. FSS is a specially trained peer support individual offering hope, support, guidance, and advocacy for parents and caregivers trying to navigate the children’s mental health system.
A unique component of SCN is the commitment to family-driven care as the basis for each intervention. This is demonstrated through the support for family support specialists (FSS), a peer-driven support service that offers hope, guidance, and advocacy for parents and caregivers
trying to navigate the children’s mental health system. FSSs deliver peer support through support groups, phone calls, or individual meetings. They bring expertise based on their own experiences with their children, as well as specialized training that creates a pathway to sustainable employment for those interested in working in the system as staff in provider agencies, as members of the team offering support to parents and caregivers. The specialized training is provided by the state of Tennessee and offers scholarships for those seeking certification. Once certified, an FSS’s services are Medicaid reimbursable and will serve as an entry-level behavioral health position within the provider community.
The System of Care (SOC) model, unlike traditional mental health programs, is a family-driven, youth-guided, “no wrong door” approach with community-based care that is individualized, strength-based, and tailored to the language and cultural needs of the family. SOC is a value-based approach to providing children’s mental health services. It is also culturally and linguistically competent. The SOC foundation in the Shelby Connects Network is based on Shelby County resources, which allows us to address specific needs of Shelby County youth and families. Additionally, the SOC foundation serves as the model for all programs within the Center and for our expanding provider networks.
Referrals can be made by parents, guardians, youth, school administrators, faculty, staff, community members, and community partners.
Referrals can be made by clicking this link - Request for Assistance. If you would like to contact us by phone, please contact Beverly Davis at 901-448-4200.
Youth brought before a judge or magistrate at the Juvenile Court of Memphis & Shelby County are eligible to participate. This includes youth who are currently on pre-adjudicatory electronic monitoring devices. The Pursuit Center also accepts youths referred to its program by staff from the Juvenile Court’s Children’s Bureau. In lieu of confinement at the juvenile detention center or placement with the Juvenile Court’s Children’s Bureau, participants can be referred to the Pursuit Center as an alternative.
The program consists of tutoring in core academic areas such as English and Math. There is also an emphasis on mental health to address underlying issues that may affect the youth’s conduct. Additionally, the program incorporates intensive mentoring services to cultivate positive social interactions, create community service opportunities and divert the students from destructive behaviors.
Participants are placed in cohorts that last for 30 days. As a cohort, youth participants are required to attend the program five (5) days a week from 4:00 p.m. to 7:45 p.m.
Transportation is provided for students that align with applicable Tennessee Student Transportation laws or Shelby County Schools’ transportation guidelines.
The Pursuit Center is located at George Washington Carver College & Career Academy, 1591 Pennsylvania Street, 3rd floor; Memphis, Tennessee 38109.
For more information, please contact Toria Brown, Manager of The Pursuit Center, at 901-416-2670 (office) or 901-257-8144 (work cell). You may also email Ms. Brown at email@example.com.
All youth in need of services may be able to receive some level of service from the Youth and Family Resource Center. However, the Youth and Family Resource Center's target population is justice-involved youth between the ages of thirteen and eighteen.
We provide critical prevention and early intervention assessments to youth and their families who are exhibiting at-risk behaviors at home, at school, and/or in the community. Youth and Family Resource Center works closely with the schools, law enforcement, parents, community members, and partnering agencies to provide services to youth as an alternative to the juvenile justice system. We connect youth and families to a streamlined approach to identify hidden details, problem areas, and needs that hinder their progress within the community.
Youth will voluntarily participate in the Youth and Family Resource Center diversion program for up to 6 months. If necessary, services may be extended longer based on each youth’s individual needs.
Transportation to the Youth and Family Resource Center is not provided for youth and their family. In an effort to facilitate accessibility, however, the Youth and Family Resource Center will provide space at its facility for service providers to schedule in-person appointments with youth and their families.
The Youth and Family Resource Center is located in the Raleigh community at 3157 Powers Road, Memphis, Tennessee 38128.
Please contact the Youth and Family Resource Center at 901-222-4322 between 8:30 a.m. and 4:00 p.m. CST Monday through Friday.
El Programa de Fondos de Ayuda para Residentes COVID-19 son fondos disponibles para ayudar a los residentes del condado de Shelby que trabajan en la industria hotelera y aérea y se han visto afectados por la pandemia de COVID-19.
El programa ofrece tres (3) categorías de alivio:
• Asistencia de alquiler / hipoteca: trabajamos con los residentes para hacer pagos directos a los propietarios y compañías hipotecarias. Cada residente puede recibir hasta $ 1,500 en asistencia según la necesidad.
• Asistencia de servicios públicos: al proporcionar pagos directos por la cantidad de $ 500 a MLGW en nombre de los residentes que sean aprobados.
• Alimentos y artículos esenciales: trabajamos con las tiendas de comestibles locales para proporcionar $ 300 en alimentos y artículos esenciales para los residentes aprobados.
Una persona que trabaja en la industria hotelera y aérea que busca asistencia debe ser:
• Residente del condado de Shelby, Tennessee.
• Debe mostrar prueba de residencia.
• Debe mostrar prueba de pérdida de empleo o por lo menos 50% de pérdida de ingresos de empleo calificado desde el 11 de marzo de 2020.
• Debe mostrar que el ingreso mensual actual del hogar es igual o inferior al 400% del la Pauta federal de ingresos por pobreza (vea la guía a continuación).
• Debe cumplir con los criterios adicionales descritos por el alivio específico ofrecido.
Personas en el hogar
$51,040.00 o menos
$4,253.00 o menos
$68,960.00 o menos
$5,747.00 o menos
$86,880.00 o menos
$7,240.00 o menos
$104,800.00 o menos
$8,733.00 o menos
$122,720.00 o menos
$10,227.00 o menos
$140,640.00 o menos
$11,720.00 o menos
$158,560.00 o menos
$13,213.00 o menos
$176,480.00 o menos
$14,707.00 o menos
*E.U. Pautas de pobreza del Departamento de Salud y Servicios Humanos para 2020
Los trabajos que califican dentro de la industria hotelera incluyen:
Debes de llenar una solicitud en línea y subir documentos por medio de este enlace https://www.shelbycountytn.gov/3649/Solicitud-de-fondos-de-ayuda-para-reside
La solicitud estará abierta y disponible para que los residentes soliciten asistencia a partir del 11 al 25 de septiembre de 2020. Después de que la solicitud se cierre el 25 de septiembre, los residentes serán notificados dentro de 5 a 10 días hábiles con respecto a su solicitud.
Si ya ha solicitado servicios a través de CSA, llame al 901-222-4212 para obtener una actualización sobre el estado de su solicitud.
Después de enviar su solicitud junto con los documentos de respaldo, recibirá un correo electrónico informándole que un representante se comunicará con usted en 5 a 10 días hábiles después del cierre de la solicitud el 25 de septiembre de 2020.
Fee payment is no longer guaranteed. However, Pretrial Services may be able to assist your client in the payment of fees for the specified services. Therefore, the request must be made in advance to ensure a smooth process. Please forward your request to PTS_Programs@shelbycountytn.gov; Attention: Robin Gunn, Pretrial Services Quality Services Supervisor.
CORRECTING BIRTH RECORDA correction of a birth record is different from a change of name in that an error has been made and needs correcting. For example, the birthday is the 5th instead of the 6th or the name was misspelled. You will need to bring your birth certificate and a second form of identification. The cost for correcting a birth record is $166.50.
NOTE: If you are changing the name of a minor child, both parents must be present OR have a notarized statement from the absent parent.
If you have questions that are not answered here please feel free to email our office at ProbateHelp@shelbycountytn.gov or call us at 901-222-3750. The Clerks Office will make every attempt to respond to your question within 48 hours.
Make an appointment with the Retirement Office no later than 3 months prior to your expected retirement date. Please contact our office at 901-222-1950, or you may e-mail our office at firstname.lastname@example.org.At the time of your appointment, you will be provided with a retirement packet and pension estimate. However, if you would like to download a packet ahead of your appointment, you may click on the link below.
Notify your payroll representative or office of your anticipated retirement date so that your final pay, vacation and bonus time may be properly calculated and paid out. It is best to notify your payroll office as soon as your retirement packet is turned in to the Retirement Office. Failure to notify your payroll office will delay the timely process of receiving your first pension payment.In order to facilitate meeting deadlines and not create an interruption in your health and life insurance benefits, your last working day should be the last day of the month, making your retirement date the first day of the next month. You will need to provide all required documents when you turn your retirement packet in to our office. We will not accept an incomplete packet. A complete list of required documents can be found in the retirement packet and listed below for your convenience. We do not require original documents, copies may be provided.
Once you have turned in your packet with all required documents we will begin processing your retirement. Your paperwork will then go before the Shelby County Pension Board for approval. The Shelby County Retirement System’s Pension Board meets the first Tuesday of each month, unless rescheduled for the second Tuesday. After approved, you will receive an “Option Letter” with an “Option Form” from our office directing you to sign, date and choose the appropriate pension option. You must return your “Option Form” as quickly as possible in order for us set you up for payroll. After we received your “Option Form”, we will then send you an “Award Letter”. Please review the letter for accuracy and notify our office of any discrepancies. You will be asked to supply a copy of this letter for various reasons to prove income, please retain for your records. No pension funds can be paid from the System until approved by the Pension Board. Click on the link below for a complete schedule of Pension Board meeting dates.Pension Board Schedule
You will need to call our office if you are going to retirement within the next three months to find out the amount. If you’re not retiring in the next three month, please email us with your anticipated date of retirement and we will happy to mail you an estimate within three to five days of receiving the email or use our Retirement Member Web Services Application.
You Vest by:
The following applies to employees who terminate employment: either by voluntary resignation, or terminated for cause.
Termination prior to your vesting period (7 ½ years of service) will result in a refund or rollover of your contributions plus interest. Taxes consequences apply to all refunds, please be sure to read the following.
Refunds are subject to a 20% withholding tax deducted prior to you receiving your check, and may be subject to a 10% early withdrawal fee applied by the Internal Revenue Service.
You may choose to rollover your funds to another qualified plan, IRA, or the County’s Deferred Compensation Plan. No tax consequences apply when rolling funds over.
If you deceased while actively employed but married, your received your contributions plus interest
If not married at the time of death, your contribution will be paid to your designated beneficiary
No other benefit will be payable to your spouse or beneficiary
Vested with 15 Years or more of service:
Spouse and or child could be entitled to a monthly benefit
Children might be entitled could receive a benefit up till age 23 provided they remain in an accredited college or school; age 19 if they do not remain in school.
Designated beneficiary will receive your contributions with interest.
Shelby County Government currently allows for payment of unused sick leave to immediate or deferred retirements. Immediate retirements will receive their payouts within 6 weeks of retirement. Deferred retirements will not receive payouts until the date they become eligible to retire.
In order to be eligible for a sick leave payout your salary must be under $60,000for a period of 5 years prior to retirement. Sick leave payout is based on an annual salary amount of $20,000 and is only payable for up to 75 days. Payments are process by the Finance Department and will be mailed to the retiree in a separate check to their address on file. For further information regarding sick leave payouts, consulted your employee handbook. Sick leave payouts are not a pension benefit; therefore, the Retirement Office does not set the eligibility rules or process the payment.
Unused annual and bonus leave will be processed at the time of your final salary distribution. Failure to properly and timely notify your department will delay in payment of these benefits.
If you have had any unpaid leave during your employment, there will be an adjustment to your credited pension service credit time. Please make sure that you have considered the adjustment when preparing to retire. Falling short on credited pension service time will delay your eligibility to retire.
Member must be 65 or have 25 years of service time under plan C.
Early retirement is drawing a reduced pension for life.
Member must have 7 ½ years of credited service and is under the age of 55 at the time of departure from Shelby County.
You may deferred the pension up until your age 65, once you reach 65, you will have to draw the benefit.
*Note: must have benefits at the time of retirement
At the time of retirement, your pension is calculate and based on your age, your spouse’s age, and your final average earnings. Once you begin drawing your pension, your beneficiary can never change.
You can find out which pension play you are in by
Percentage and amounts cannot be increase.
Yes. It is mandatory that all Shelby County Employees participate in the retirement plan.
Yes. Direct deposit is mandatory for all retirees.
Once you approved for retirement, you can make an appointment with the Human Resources department to have a Retiree badge made.
Shelby County pension plans are defined plans. Disbursement of pension funds cannot occur until you retire or your employment is terminated with Shelby County.
Under Plan A and C, retirees have to be 65 before December 31 of the current year to be eligible for a COLA. The COLA is calculated based on the Consumer Price Index (CPI). The Retirement board and the County Commissioners approve COLA.
Your spouse at the time of retirement may keep your health insurance in the event of your death. If you remarry while in retirement, your new spouse cannot be added to the health insurance.
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Your child must have reached the age of three by September 30 (a date set by the Memphis City School Board) of any given year and be less than the age of six in order to be eligible for the Head Start program. To be eligible for the Early Head Start program, your child must be at least six weeks old and less than the age of three. For both programs, your family as a whole must meet the income requirements, which are based on the number of individuals living in your household. Because this is a program for low-income families, your annual income must be under the guidelines set by the federal government. Once you have met all of the above requirements, the next step is to choose the head start center you would like your child to attend and submit an enrollment form for each child that you are want to enroll. The completion of an enrollment form does not guarantee enrollment of your child. The enrollment form is reviewed and assessed accordingly. Please view our Enroll Your Child page to learn more and download enrollment forms.
In selecting the children and families to be served, the Head Start program must consider the income of eligible families, the age of the child, the availability of kindergarten or first grade to the child, and the extent to which a child or family meets the criteria established by Sec. 1305.3(c)(6).
Note: Priority is given to children from families whose pursuit of agricultural work required them to relocate to the Shelby County area within the previous two-year period.
To increase the general tax rate to pay for these tasks may not be effective, because the money within the general fund can be used for any government operation. To make sure that the money raised to prevent pollution and regulate discharges into stream and lakes, Shelby County set up a dedicated stormwater fund. This ensures that all of the money raised can only be used for the stormwater program items.
This fee also pays for two full-time equivalent staff members and a little overhead.
Shelby County Government will consider the needs of staff, the availability of other suitable programs, and the capacity of our program and resources. Space is very limited and will fill quickly.
Only children of Shelby County Government employees will be considered. Of these children, any Shelby County School student entering grades K thru 3 who has pre-committed to enrolling in the virtual learning option for the FULL fall semester is eligible.
Because of the unique needs of 4th and 5th grade students as they enter more robust testing environments and prepare for transition to middle school, the VLA will be limited to early learners only. We can provide a list of recommended virtual learning sites for other students.
Due to limitations of the program and a desire to serve all participants at a high level, this program is limited to students enrolled in SCS to ensure consistency in school day schedules, expectations, and resources.
This program is open to all Shelby County Government employees. Priority will be given to employees based on the needs of their child (and this program’s ability to meet those needs) and the employee’s AWS eligibility without any consideration for which elected official they work for.
No. This program is free for Shelby County Government parents. Because of demand, we will adopt a strict attendance policy, which means that if children have any unexcused absences (“no call, no show”), extended excused absences without a doctor’s note, or more than three late arrivals in a 60-day period, they will not be allowed to return to the program. Additionally, parents who pick up their children after 5:30 PM will not be allowed to return.