How do I apply for rent or mortgage assistance?

Visit our website at www.shelbcountycsa.org by selecting Rent and Mortgage Assistance on the 1st Monday of each month starting at 8:00 AM. If the first Monday is on a holiday the portal will open on the following business day. The application request portal will close once CSA has reached capacity. All application requests are processed as first come first served in order by date received. CSA complies with Title VI and strives to do our best to serve the community through fairness and equity.

Show All Answers

1. How do I apply for utility assistance?
2. Can you tell me how the utility program works?
3. What information do I need to submit with the utility application?
4. Can I apply multiple times?
5. Does CSA assist with old or inactive MLGW accounts (DL Bills)?
6. Does CSA pay on deposit?
7. Does CSA pay diversion charges?
8. How much does CSA pay towards your MLGW?
9. Can CSA assist if the MLGW bill is not in my name?
10. Do I have to be a Shelby County resident?
11. What number do I call with questions?
12. After being on hold, my call is disconnected. Is the staff hanging up on me?
13. Is there an online application process for utility assistance?
14. Do I need a Social Security card to receive services?
15. Are your services available in Spanish?
16. How do I apply for rent or mortgage assistance?
17. Can you tell me how the Comprehensive Emergency Assistance Program works?
18. What information do I need to submit with the rent/mortgage application?
19. How much does CSA pay towards your rent/mortgage?
20. Can CSA assist if the rent/mortgage not in my name?
21. Is there an online application process for rent/mortgage assistance?
22. How can I check the status of my application?